Allari - Providing IT as a Service

Allari: Data Breach Policy

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Allari:  Data Breach Policy
  1. Policy Confirmed theft, data breach or exposure of Allari, Inc. Protected data or Allari, Inc. Sensitive data
    As soon as a theft, data breach or exposure containing Allari, Inc. Protected data or Allari, Inc. Sensitive data is identified, the process of removing all access to that resource will begin.
    The Service Manager will chair an incident response team to handle the breach or exposure.

    The team will include members from:
    • IT Infrastructure
    • IT Applications
    • Finance Legal Communications
    • Human Resources
    • The affected unit or department that uses the involved system or output or whose data may have been breached or exposed
    Confirmed theft, breach or exposure of Allari, Inc. or customer data.

    John Mathieu will be notified of the theft, breach or exposure. IT, along with the designated forensic team, will analyze the breach or exposure to determine the root cause.

    Work with Forensic Investigators

    As provided by Allari, Inc. Hiscox, the insurer will need to provide access to forensic investigators and experts that will determine how the breach or exposure occurred; the types of data involved; the number of internal/external individuals and/or organizations impacted; and analyze the breach or exposure to determine the root cause.

    Develop a communication plan.

    Work with Allari, Inc. communications, legal and human resource departments to decide how to communicate the breach to: a) internal employees, b) the public, and c) those directly affected.
  2. Scope
    This policy applies to all whom collect, access, maintain, distribute, process, protect, store, use, transmit, dispose of, or otherwise handle personally identifiable information or Protected Health Information (PHI) of Allari, Inc. members. Any agreements with vendors will contain language similar that protects the organization.
  3. Background
    This policy mandates that any individual who suspects that a theft, breach or exposure of Allari, Inc. Protected data or Allari, Inc. Sensitive data has occurred must immediately provide a description of what occurred via e-mail to Help@Allari.com by calling 866.937.2224. This e-mail address, phone number, and web page are monitored by the Allari, Inc.'s Information Security Administrator. This team will investigate all reported thefts, data breaches and exposures to confirm if a theft, breach or exposure has occurred. If a theft, breach or exposure has occurred, the Information Security Administrator will follow the appropriate procedure in place.
  4. Purpose
    The purpose of the policy is to establish the goals and the vision for the breach response process. This policy will clearly define to whom it applies and under what circumstances, and it will include the definition of a breach, staff roles and responsibilities, standards and metrics (e.g., to enable prioritization of the incidents), as well as reporting, remediation, and feedback mechanisms. The policy shall be well publicized and made easily available to all personnel whose duties involve data privacy and security protection.

    Allari, Inc. Information Security's intentions for publishing a Data Breach Response Policy are to focus significant attention on data security and data security breaches and how Allari, Inc.'s established culture of openness, trust and integrity should respond to such activity. Allari, Inc. Information Security is committed to protecting Allari, Inc.'s employees, partners and the company from illegal or damaging actions by individuals, either knowingly or unknowingly. 
  5. Roles & Responsibilities
    1. Sponsors:  Sponsors are those members of the Allari, Inc. community that have primary responsibility for maintaining any particular information resource. Sponsors may be designated by any Allari, Inc. Executive in connection with their administrative responsibilities, or by the actual sponsorship, collection, development, or storage of information.
    2. Information Security:  Administrator is that member of the Allari, Inc. community, designated by the Executive Director or the Director, Information Technology (IT) Infrastructure, who provides administrative support for the implementation, oversight and coordination of security procedures and systems with respect to specific information resources in consultation with the relevant Sponsors.
    3. Users include virtually all members of the Allari, Inc. community to the extent they have authorized access to information resources, and may include staff, trustees, contractors, consultants, interns, temporary employees and volunteers.
    4. The Incident Response Team shall be chaired by Executive Management and shall include, but will not be limited to, the following departments or their representatives: IT-Infrastructure, IT-Application Security; Communications; Legal; Management; Financial Services, Member Services; Human Resources.
  6. Enforcement
    Any Allari personnel found in violation of this policy may be subject to disciplinary action, up to and including termination of employment. Any third party partner company found in violation may have their network connection terminated.
  7. Related Standards, Policies & Processes
    None
  8. Definitions and Terms
    • Encryption or Encrypted Data:  The most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt it. Unencrypted data is called plain text;
    • Plain Text:  Unencrypted data.
    • Hacker:  A slang term for a computer enthusiast, i.e., a person who enjoys learning programming languages and computer systems and can often be considered an expert on the subject(s).
    • Protected Health Information (PHI):  Under US law is any information about health status, provision of health care, or payment for health care that is created or collected by a "Covered Entity" (or a Business Associate of a Covered Entity), and can be linked to a specific individual.
    • Personally Identifiable Information (PII):  Any data that could potentially identify a specific individual. Any information that can be used to distinguish one person from another and can be used for de-anonymizing anonymous data can be considered
    • Protected data:  See PII and PHI
    • Information Resource:  The data and information assets of an organization, department or unit.
    • Safeguards:  Countermeasures, controls put in place to avoid, detect, counteract, or minimize security risks to physical property, information, computer systems, or other assets.
    • Safeguards help to reduce the risk of damage or loss by stopping, deterring, or slowing down an attack against an asset.
    • Sensitive Data:  Data that is encrypted or in plain text and contains PII or PHI data. See PII and PHI above./span>

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About Us
Allari is a leading global professional ITaaS company primary focused on the IT Operations of Enterprise level IT Departments. 

Leadership
Our leaders have led Allari to continuous growth since the start of the company in 1999 and they continuously embody our corporate culture and company values. 

Locations
North America
Allari, Inc. (HQ)
9128 Strada Pl
Suite# 10115
Naples, FL 34108
Tel:  (866) 937-2224

South America
South America Allari del Ecuador S.A
Calle Acacias y Calle 7
Quevedo Los Rios 120302
Ecuador
Tel: 593-991-60383

Asia Pacific
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Dowlath Towers
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Kilpauk, Chennai 600010

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