While humans may be the most adaptable species on the planet, when they are taken out of the man vs nature conflict and chained to a desk for 40 hours a week, they begin to rigidify. Collectively, under the umbrella of an organization, they don't possess the same ingrain ability to respond to change as their timeline of human evolution has demonstrated. This is the challenge a change management process addresses.
The most successful organizations have the tremendous ability to incorporate change at a fast pace - a high throughput. They do so by leveraging a strict management-sanctioned process. It is important to understand that if the change management process is weak or not present, a culture of chaos will spawn. Constantly reacting to chaos does not allow one to execute carefully planned initiatives. Without the ability to do so, these organizations fail to meet their objectives. While one individual may be able to plan for change in a chaotic environment, this individual will not be effective if his or her efforts are not rooted in a strict change management process. Collectively, the IT organization will lose credibility. At this point, it is only the outsider who is welcomed to bring change.
Technology and processes can be learned and copied; service instead is one of the few competitive advantages that can be sustained over time. Our goal is to provide such a level of service that not only our advantage is maintained over time, but can be transferred to our customers to support them in their process of generating added value.
Carlos Corral Allari, Inc.
I enjoy sharing what I’ve learned with clients and colleagues to help them better utilize both people and technology to improve their business and productivity. I feel fortunate to be part of such an experienced and highly-skilled team that works well together, shares knowledge, and keeps our clients’ businesses running smoothly.
Ravi Madhavan Allari, Inc.