Our support plan provides the recurring tasks required to keep your installation operating at peak performance. Our plan gives you transparency into the tasks required along with the a detailed understanding of the pure cost of doing so.
We execute daily tasks to detect system outages, errors and more before the start of operations each day and give your IT team the head start needed to avoid any negative impact to the business.
We also execute regularly scheduled restarts to allow for the controlled application of patches, configuration changes and updates while also ensuring systems can reboot successfully if they go down unexpectedly. Routine maintenance of your business-critical IT assets is crucial to keep systems running smoothly. We provide a cost-effective way to ensure these tasks are consistently executed as required.
Allari will act as the first line of defense for your software. Our additional Service Level Agreement (SLA) guarantees a defined, time-based response for any incident, outage or request on a 24/7 basis.
Downtime is another way of saying a system is not available to the users. It is also referred to as an outage.
The greatest invention in the last 200 years isn't a product, but rather the scientific method, the process which has been used to create millions of products. Today, when change is exponential, a focus on process over products is even more important.
Signs & Symptoms
Downtime is the number one cause of financial harm yet most IT leaders don't understand the signs and symptoms of an environment that experiences too much unplanned downtime.
Sure it's easy to surmise that the systems are offline more than they should be especially when management is enraged but there are legitimate signs and symptoms which will allow you to reduce the frequency and impact of unplanned outages.
Calculate Your Downtime Today!
3. Implement Measurements & Indicators