Projects, big or small, should not be kicked off with internal team members via a service ticket, an email thread or a 5 minute conversation in the hallway. An internal kickoff meeting is critical for setting the tone for the entire project no matter its size. This key event ensures that all members of the project team have a common understanding of the project's objectives. Every team member must hear what is expected of them. It creates a forum that holds them accountable for their part in the project. It also helps them develop an understanding on how to work together as a team. This event is critical for the project's success no matter the size of the initiative. Even if the meeting is very brief, it will still increase chance of the project's success.
Projects create a burden on each project member. Many of these people are also juggling multiple responsibilities such as troubleshooting in order to provide resolutions for production incidents. Sometimes one person can be a member of many projects. It is not uncommon that the loudest or most recent fire directs these people's attention especially if a person is swamped. If a internal project kick off meeting has not occurred, the resource will most likely not make those his or her tasks a priority. Project kick off meetings set the stage and reminds each member the importance of their participation.
Every project is unique, but there’s value in ensuring that some of these basics are covered in order to get the team on the same page:
The headline and subheader tells us what you're offering, and the form header closes the deal. Over here you can explain why your offer is so great it's worth filling out a form for.
Technology and processes can be learned and copied; service instead is one of the few competitive advantages that can be sustained over time. Our goal is to provide such a level of service that not only our advantage is maintained over time, but can be transferred to our customers to support them in their process of generating added value.
Carlos Corral Allari, Inc.
I enjoy sharing what I’ve learned with clients and colleagues to help them better utilize both people and technology to improve their business and productivity. I feel fortunate to be part of such an experienced and highly-skilled team that works well together, shares knowledge, and keeps our clients’ businesses running smoothly.
Ravi Madhavan Allari, Inc.