A maintenance window is a defined period of time during which planned outages and changes to production services and systems may occur. The purpose of defining standard maintenance windows is to allow users of the service to prepare for possible disruption or changes. Standard maintenance windows are executed at times with the lowest impact to the organization and are typically documented on a calendar. To provide the best possible service, IT must regularly update and perform routine maintenance on its assets. Some of these activities require that the affected systems and networks be shut down. This work is essential and sometimes presents an inconvenience.
Regularly scheduled maintenance windows provides many benefits to the organization. Some of these benefits are:
A maintenance window may not always have maintenance activities scheduled for the full window time or there may not be maintenance activities scheduled at all; however, if non-emergency maintenance is required, it will occur during one of the identified windows. It is important to note that emergency IT issues aka unplanned outages may still arise that could require maintenance activities to occur outside of these windows.
Here is some important information to include:
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Technology and processes can be learned and copied; service instead is one of the few competitive advantages that can be sustained over time. Our goal is to provide such a level of service that not only our advantage is maintained over time, but can be transferred to our customers to support them in their process of generating added value.
Carlos Corral Allari, Inc.
I enjoy sharing what I’ve learned with clients and colleagues to help them better utilize both people and technology to improve their business and productivity. I feel fortunate to be part of such an experienced and highly-skilled team that works well together, shares knowledge, and keeps our clients’ businesses running smoothly.
Ravi Madhavan Allari, Inc.