The True Cost of Downtime

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Even with 99.999% uptime guarantees, interruptions in operations are inevitable. Here's a look at the reasons behind systems downtime and effects it has on business.

Nothing is certain in this world, and that certainty becomes even less so when business technology is involved. Sure, there's the guaranteed uptime that a robust SLA provides, but even with 99.999% performance, the average business is looking at a $18,000+ loss. 
 
While the stability and protective architecture of business computer systems have come a long way, the growing use of shared services within the cloud means more companies are becoming jointly exposed to the whims of hackers or the  calamity of large scale events. Last year's Dyn DDosS attack, which occurred across multiple hours and affected major companies such as Amazon, Netflix and Zillow, has been estimated in some reports to have cost well over 10 million dollars in business revenue.
 
The following infographic breaks down some of the factors of business system downtime, including the reasons they happen, the average impact as well as some countermeasure companies can take to stem the effect. 
 

Cost_Of_Downtime

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DOWNTIME

Definition
Downtime is a term used to describe when a service is unavailable to its intended recipients. While downtime can be planned months in advance, it is typically not and is often a surprise.

Most downtime events are unplanned and caused by a failure or are triggered on short notice and occur as a result of an attempt to fix a service that is not performing at its optimal level.


Signs & Symptoms
Downtime is the number one cause of financial harm yet most IT leaders don't understand the signs and symptoms of an environment that experiences too much unplanned downtime.

Sure it's easy to surmise that the systems are offline more than they should be especially when management is enraged but there are legitimate signs and symptoms which will allow you to reduce the frequency and impact of unplanned outages.

  • Unauthorized Changes
  • High amounts of Unplanned Work
  • Low Throughput of Effective Change
  • Server to Administrator Rations < 100:1
  • Lack of Indicator Measurements
  • SLA Commitment Breaches
Related Conditions

Low Throughput of Effective Change

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Calculate Your Downtime Today!

Top 3 Ways To Prevent Downtime

1. Implement Preventative Maintenance Schedules

2. Execute Pre Business System Checks

3. Implement Measurements & Indicators

Implement Preventative Maintenance Schedules

Take care of your IT assets and they will take care of you. Implement a consistent, high quality preventative maintenance schedule. Let Allari do the chore based tasks while you focus on the important stuff!