Downtime is another way of saying a system is not available to the users. It is also referred to as an outage.
The greatest invention in the last 200 years isn't a product, but rather the scientific method, the process which has been used to create millions of products. Today, when change is exponential, a focus on process over products is even more important.
Signs & Symptoms
Unplanned downtime is the number one cause of financial harm yet most IT leaders don't understand the signs and symptoms of an environment that experiences too much unplanned downtime.
Sure it's easy to surmise that the systems are offline more than they should be especially when management is enraged but there are legitimate signs and symptoms which will allow you to reduce the frequency and impact of unplanned outages.
Calculate Your Downtime Today!
3. Implement Measurements & Indicators