What Is Planned Downtime?

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Best Practices

High-powered IT leaders love "planned" outages. Planned or scheduled outages are proactive events scheduled well in advance. Their purpose is to execute preventative maintenance tasks and/or deploy approved changes. They are critical to keeping the systems secure and operating at peak performance. IT needs downtime. An IT leader can either proactively plan for them or re-actively respond to them. Planned downtime allows you to maintain the systems to reduce the volume of unplanned outages.

 

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What is Downtime?

Downtime is another way of saying a system is not available to the users. It is also referred to as an outage. While downtime can be planned months in advance, it is typically not and is often a surprise.

 

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DOWNTIME

Definition
Downtime is a term used to describe when a service is unavailable to its intended recipients. While downtime can be planned months in advance, it is typically not and is often a surprise.

Most downtime events are unplanned and caused by a failure or are triggered on short notice and occur as a result of an attempt to fix a service that is not performing at its optimal level.


Signs & Symptoms
Downtime is the number one cause of financial harm yet most IT leaders don't understand the signs and symptoms of an environment that experiences too much unplanned downtime.

Sure it's easy to surmise that the systems are offline more than they should be especially when management is enraged but there are legitimate signs and symptoms which will allow you to reduce the frequency and impact of unplanned outages.

  • Unauthorized Changes
  • High amounts of Unplanned Work
  • Low Throughput of Effective Change
  • Server to Administrator Rations < 100:1
  • Lack of Indicator Measurements
  • SLA Commitment Breaches
Related Conditions

Low Throughput of Effective Change

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Calculate Your Downtime Today!

Top 3 Ways To Prevent Downtime

1. Implement Preventative Maintenance Schedules

2. Execute Pre Business System Checks

3. Implement Measurements & Indicators

Implement Preventative Maintenance Schedules

Take care of your IT assets and they will take care of you. Implement a consistent, high quality preventative maintenance schedule. Let Allari do the chore based tasks while you focus on the important stuff!