Allari - Providing IT as a Service

Who We Are

Mission
The mission of Allari is to provide high quality infrastructure, support, and innovation in the delivery of services and security to our customer base. We strive to help make it easier for all of our customers to deploy and use information technology to benefit their end users.

About the Organization
Allari, Inc. is led by John Mathieu and Ravi Madhavan. We are located on 3 continents, staff approaching 40 staff closing 1,200-1,500 tickets per month. We are a service and solutions organization focused on providing IT operations tasks and technical guidance to our customer base.

Our Guiding Principles

Guiding Principles 5

Integrity

We are fair, honest, and honor our commitments.

  1. Do business fairly, in a transparent and ethical manner.
  2. Be consistent in your words and actions.
  3. Conduct business with the highest standards of professional behavior.
  4. Be your best self and build trust in every situation.
  5. Treat each other equally.

Client Focus

We deliver valuable support and services.

  1. Handle difficult situations with patience and thoughtful attention.
  2. Offer solutions with a positive ‘can do’ attitude.
  3. Empower clients to navigate ITS services quickly and effectively.
  4. Engage people with courtesy and dignity.
  5. Be friendly, responsive and nimble.

Knowledge

We are open to new experiences.

  1. Passion and perseverance are keys to producing extraordinary results.
  2. Be enthusiastic, curious, adventurous, and creative.
  3. Challenge yourself to keep learning and discovering.
  4. Be adaptable to change and willing to take risks.
  5. Welcome opportunities that develop new skills. image

Team Work

We respect, trust, and care for each other.

  1. Move forward together.
  2. We are stronger as a whole than as individuals.
  3. Be inclusive and embrace diverse viewpoints.
  4. Listen and allow others to speak freely and candidly.
  5. Engage others in a manner that exhibits cooperation.
  6. Laugh and learn from mistakes. image

Fulfillment

We are energized to find joy at work.

  1. Recognize achievements and reward outstanding performance.
  2. Make space for enjoyment.
  3. Be engaged and have fun.
  4. Cultivate an authentic work environment where you can grow professionally.
  5. Invest the right amount of time to work-life-balance.
  6. Aim for quality in everything you do.

For more information on Guiding Principles please see our IT Care Center page dedicated to the topic - Guiding Principles.

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Get Help

Open a Support Ticket
Call: 866-937-2224 
Email: help@allari.com

Locations
North America
Allari, Inc. (HQ)
9128 Strada Pl
Suite# 10115
Naples, FL 34108
Tel: 866-937-2224 

South America
South America Allari del Ecuador S.A
Calle Acacias y Calle 7
Quevedo Los Rios 120302
Ecuador
Tel: 593-991-60383

Asia Pacific
Allari, Inc.
Dowlath Towers
Taylors Road
Kilpauk, Chennai 600010

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Top 3 Ways To Prevent Downtime

1. Implement Preventative Maintenance Schedules

2. Execute Pre Business System Checks

3. Implement Measurements & Indicators

Implement Preventative Maintenance Schedules

Take care of your IT assets and they will take care of you. Implement a consistent, high quality preventative maintenance schedule. Let Allari do the chore based tasks while you focus on the important stuff!